Attention

Design Week magazine has published some of the most useful articles on writing and design over the last ten years. It was an article on tone of voice in DW that led to the first meeting of 26, when the writers and clients quoted decided to get together to talk further.

The latest design writing piece in the magazine, Screen literate (29 July 2010), examined the power of the written word online. It was triggered by the launch of Yahoo’s first editorial style guide, which the internet services provider describes as ‘the ultimate sourcebook for writing, editing and creating content for the digital world.’

The quoted contributors to Anna Richardson’s article offer some sound points. Andy Budd of digital design consultancy Clearleft makes the can-never-be-made-too-often call for content and design to be developed together, “rather than pumping content into a bucket”. Jon Melville, content analyst at Civic, states that writing for the web requires a number of skills, including an understanding of “usability, search engine optimisation and decent grammar”. That hangs a question mark over the often-held belief amongst copywriters that they can turn their hand to any media for any client. How many really understand web usability?

Along with the good sense, there’s an assertion from Anna, the journalist, that I’d like to challenge. “Attention spans are much shorter” amongst “online audiences”, she says. This is a common belief, but I take a different view. The excellent Poynter EyeTrack studies, which looked at how people read print and digital newspapers, suggest that while online readers may navigate quickly to the content that interests them, they often read for longer than offline readers when they’ve found what they’re looking for. It’s a myth that we have all become Twitter-brained visual grazers with no appetite for prose. I’m with comedian Jerry Seinfeld, who said: “There is no such thing as an attention span. People have infinite attention if you are entertaining them.”

In my experience, good digital design enables readers to be more ruthless about navigation and more immersed in conversation. The best digital design provides efficient journeys to great content destinations. That’s why usability is so important for writers working in digital media – get that bit right and you’re more likely to gain your reader’s full attention (possibly for longer than in print). The speed with which people move through the content they’re not interested in isn’t evidence that they’re not interested in spending time with online content per se. Incidentally, much print design is now influenced by web design, and comparisons should note this dynamic relationship.

The myth that readers are increasingly tough to reach and retain is fed by mountains of books, articles and talks on the enormity of information being produced and the supposed increase in demands on our time. We are swamped by communications and content, apparently. This version of society and culture suggests that the contemporary, connected reader must bravely navigate an ever-rising ocean of content in a small nimble craft. But such an interpretation of our collective media experience is wrong. There have been many periods in history when people had less time and faced enormous work and social demands (extreme poverty tends to require most of your attention). And previous generations have experienced larger single leaps in communications technology than we have, from the arrival of printed bibles to radio, film, TV and the Filofax. OK, maybe not the Filofax. But what’s most important here is that humans are hugely adaptable. We respond quickly to the new and incorporate it into our life. We interrogate innovations and use, reinvent and mash up whatever can provide us with practical benefits and pleasure.

'Living Identity' project, a collaboration between Moving Brands and Tim, using augmented reality software to create new links between digital and print content.

In terms of reading, I think we’re witnessing something rather wonderful unfolding before our eyes. We’re seeing a flowering of reading and writing that crosses generations and classes. We can now read a novel, use our phone to access a library to check a reference in it, share what we have found with our friends via social media, read our friends’ responses, draw on competing sources of information via the web, watch a video of the author talking, and so on. And we can often do that on the move. And we can have a similarly rich media experience in terms of content about everything from news reporting to poetry to fashion to cookery to politics to gossip and on and on. Thanks to digital technology, our reading can be deeper, richer, more rounded, more instinctive, more timely and more diverse. This mirrors the way our diet has improved and varied. Today’s media can provide readers with more flavours, more choice and more nutrition. Of course, there are many, many serious issues to address around literacy and education. I’m particularly concerned that many schools seem to lack the appetite to teach great, demanding literature. But the proliferation of new ways of accessing, navigating, reading and re-using content is not part of the problem, it is a potential aid in addressing the problem.

So, that leaves us to question why the myth of shrinking attention spans has become so widespread, when all around we are gaining the benefits of more powerful and varied reading technologies. For me, it points to a fear of change driven by a lack of confidence in the robustness and flexibility of our culture. Whenever I hear people bemoaning the fact that ‘young people don’t read anymore’ it suggests to me that they fundamentally mistrust others, particularly the young. But I think that cynicism goes deeper; I think it suggests we don’t trust ourselves. It suggests we feel technology (and so content) has become a Frankenstein’s monster – created by man but raging out of control. That’s not the reality I experience. Really, there are no chaotic seas of content to drown in. There are no systems so complex we can’t redesign and improve them. There are no demands on our time that we can’t reorganise or reprioritise. We created reading. We created digital media. We created culture. And we are recreating them every day. Far from being helpless victims of technology-driven dumbing-down, we are actively paying attention in all sorts of new and productive ways.

Tim

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Unfinished conclusions

The Unfinished Table

What is this obsession with finishing things? Does life really become more manageable with beginnings, middles and ends, or is ‘finished’ just a comfort zone? The point at which any act concludes is purely subjective. We are in a perpetual state of unfinished everything. Our emotions exceed the chemicals that manufacture them. Even when dead we carry on living through the tinctures we leave behind. The economics of creativity demand that we deliver conclusions to our clients and audiences. But dare to think that an idea might have been realised, and the restless invent-a-holic inside you screams that ‘finished’ is a merely a contrivance; a close relative of “Are we there yet?” and “When are you going to grow up?”

During the 1980s I was a partner in a London based prototype workshop and an ideas store in West Berlin. The arrangement emerged from the frustration of sourcing adventurous manufacturers, and the aggravation of trying to show work in other people’s spaces. The beauty of our own premises went something like this: Monday (London) big idea, drawings and models. Tuesday: exploring functionality of emerging prototype. Wednesday: destroy prototype. Thursday: re-jigged manufacturing techniques inspire re-configured prototype. Friday: testing and pushing. Saturday: finessing, paint and tweaks. Sunday: Load truck and drive to Berlin. Monday: fledgling object attracting attention in the Schlüterstraße windows. This fast-track route from inception to reaction was incredibly compelling because the more we dreamed it – the more it happened.

The Cold War was running on empty. East and West Berlin were like Siamese twins spitting with sibling rivalry. Tin-pot generals, faceless apparatchiks and secret service operatives spooked each other to the edge of reason and back. The politicians slugged it out in phoney slanging matches. World War II was still unfinished business. Peace had never been declared. Each side of the city exaggerated its extremities: the West in conspicuous consumption, the East in a dreary repression. The opposing powers played a swaggering game of brinkmanship. American Forces Network Radio flaunted itself as  ‘…a beacon of hope in a vortex of tyranny’. Soviet propaganda bragged that life behind the iron curtain was ‘…imaginative, inventive and open to the world’. We stewed in a neurotic pleasure-dome. We danced till dawn in clubs fitted out like jungles, or tropical beaches, or giant padded cells. Disaffected German youth flocked to West Berlin for its licentiousness and the Berliner ID card, which exempted them from national service. Strangely nihilistic student riots only succeeded in reducing the windows of the precious Ku’damm boutiques to smithereens. Our guardian angel was Laurie Anderson, and the anthem was O Superman for its atonal and asymmetric astringency. She conjured up a nowhere of non-places. She warped, manipulated, deconstructed and sharpened our senses by bending perception. She squeezed her voice through digital interfaces until they morphed into synthesized apparitions. We lived for the moment because the end of the world almost but never quite happened.

West Germany was in ferment; its post-war renaissance driven by a government quick to suppress any activism that could jeopardise the ‘economic miracle’. But this vision of a spotless society on the road to recovery was pockmarked by the bombings, kidnaps and assassinations of the Red Army Faction. They claimed to speak for a new generation alienated by a post-war bourgeoisie papering over the horrors of the Third Reich, but they were just another bunch of thugs. The nuclear stand-off made Washington and Moscow equally tetchy. Twenty years earlier the USSR President Nikita Khrushchev joked that Free Berlin represented the ‘Testicles of the West’. Eastern Bloc irritation at ‘capitalist provocation’ was signalled with petulant border closures. We were stranded in 10-kilometre tail-backs of trucks on the DDR autobahn corridor. The lethal no-man’s-land, machine gun towers, booby-trapped razor wire and grizzly militia added up to a surreal brutality. The Wall filleted streets down the middle, and although contact – even waving – was strictly forbidden, East and West hausfraus in carved up neighbourhoods pretended to clean windows in unison. The 365-metre high revolving telecommunications tower in the secular East was known affectionately as ‘God’s Revenge’ for its phenomena of transubstantiating rays of sunshine into a cock-eyed crucifix. Even U-Bahn stations became ‘other countries’, as you on Platform West stared across the tracks at them on Platform East.

My creativity was evolving into narratives around schisms, the attraction of opposites, the clash of similarities, and the sparks that arc across loose ends. Deliberately unfinishing provoked in-betweeny stuff that lurched towards even more revealing excursions. Unfinishing meant unlearning completion. Falling off the straight and narrow. Neither coming nor going. I had been increasingly working with wood because of its unfinished qualities – from the germinating seed, to the insatiable roots, to the ever-expanding branches, to the cycles of the seasons, to the felling and the drying, to the expanding and contracting, to the transformation into furniture and to numerous presences through generations of lives. The Unfinished Table began with the idea of creating a space in which opposites could meet. It also became a kind of domestic schematic that cut through the fog of familial complexity. One elevation of the table was honed to perfection with turned legs, ogee mouldings and deep golden patina. The other end appeared fresh from the timber yard complete with sealed end grain and splinters. The central area became transitional and reflected the common ground between the bi-polar madness of the times. Its form was critical because the dining table – unlike walls that divide cities – symbolised the lowering of defences and exchanges of ideas. Dinner guests who craved resolution clustered around the ‘finished’ frame of mind, whereas more spontaneous folk were drawn towards the ‘unfinished’ state of being. Ambivalent visitors who could not decide where to sit, hovered somewhere in the middle. But as the table began to work its magic and the camaraderie melted inhibitions, people moved from one end to the other, prompting animated discussions around how unfinishing can liberate us from the tyranny of THE END.

Tom

PS Here’s another 66000mph angle on unfinished business, this time in terms of narrative, organisations and faith.

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Writing wrongs

Typographic artwork by Piotr Powne

Two years ago the Local Government Association burst forth with an attack on jargon and its deadly effects on readerkind. ‘LGA urges the public sector to ditch jargon to help people during the recession,’ they declared. To support this call, they published a list of ‘200 words that public bodies should not use if they want to communicate effectively with local people.’ I’m not sure what or whom a ‘local person’ is (speaks with a burr, carries a scythe?), but you get the picture, no doubt.

To be pedantic, the LGA published 200 words and phrases, and there were some good old public sector corkers in there. ‘Double devolution’, ‘edge-fit’, ‘worklessness’ and ‘slippage’, for example. There was ‘bottomed-up’ and ‘top-down’. ‘Coterminous’ and ‘coterminosity’. And the utterly fabulous ‘Predictors of Beaconicity’. This thoroughly entertaining exercise was clearly a success, because they published an updated list of 250 words and phrases this year. Once again they had unearthed some horrors. ‘Apportionment’, ‘reablement’ and ‘heriditament’ were three of the best -ments (the last of those requiring Xhosa-class pronunciation skills – try it). Fans of Carry On might enjoy ‘Citizen touchpoints’, ‘pump priming’ and ‘deep dive’. But my favourites were ‘meaningful reusable interactivity’ and ‘goldfish bowl facilitated conversations’. I wonder if Mary Mears has a goldfish?

The LGA’s heart seems to be in the right place. I applaud them for trying to come up with alternatives to the jargon they list. I agree with them that unnecessarily obscure and pretentious language is a waste of human energy. It can confuse, irritate and mislead. It can alienate. And it can allow ineffective jobsworths to hide behind a façade of sophistication. But simply railing against waffle isn’t enough – you have to go on and push for measures that will counteract it. That might require an investment in training, and here’s the rub: ‘investment’ and ‘communications’ are two words you’re unlikely to hear in the same sentence while the government’s austerity attack dogs are listening. Paying money to help local government employees write effectively; well, sounds a bit foppish for straitened times, doesn’t it. It’s the sort of thing local papers and the Daily Mail love to get their claws into.

Sometimes better writing can be achieved through the application of common sense, othertimes it really does require investment in training, resources and the advice of (God forbid!) external language specialists to transform an organisation’s communications. People don’t start writing brilliantly because someone else has written a sarcastic memo about waffle; they teach themselves or they get help from experts. I say this while conscious that the public sector is already awash with consultants advising on this, that and potential synergies with the other. I would much prefer to see councils fix their own language, but I’ve no reason to think all of them can. Poor writing reveals a deeper malaise – a failure to understand the needs of the people you’re trying to connect with. Sometimes an outsider is best placed to see and solve something that deep rooted.

And bad language really is a formidable opponent. To see how difficult it is to annihilate verbiage you have only to look at the LGA website, not for its campaign against jargon but for its use of it. Actually, their prose is generally pretty good – clear, concise and helpful, for the most part. It’s just that every so often they use some of the words they themselves have ‘banned’. In one section they talk about a competency expected of council heads of communication in terms of ‘Horizon scanning skills to flag up reputation issues’. In ‘About LGA’ they use ‘vision’ and ‘champion’. In describing their Local Government Reputation Campaign they talk about ‘core actions’, and claim that ‘Embedding a clear understanding of the vision and behaviours that define the organisation will help bring managers and their teams with us and deliver the change needed to meet new challenges’. You can’t deliver change; it’s not an envelope or a baby.

I point this out not to claim hypocrisy is at work, but to show how tenacious bureaucratese is. It even has the audacity to infect an organisation leading a campaign against it.

I expect we will see a number of public bodies trying to appear appropriately austere by shouting about jargon. I suggest we take what they say with a pinch of salt. In fact, we should be suspicious of their motives unless they say what they will do – or should be done – to address it. Denouncing gobbledygook generates headlines and can be claimed as an ‘initiative’, but it requires more than words to solve a problem with words. Anyone can hold Predictors of Beaconicity up to ridicule; few seem able to address the root causes of such verbiage, including the inability of some in local government to put themselves into the minds of others. Or perhaps I should say, it’s one thing to scan the horizon for flagging-appropriate reputation scenarios, it’s another to deliver your organisation to the end of the communications critical path by optimising best practice user-centric outcome strategies.

Tim Tim Rich on LGA campaign against public sector jargon

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Candid camera

Never go anywhere without a camera. You never know what will leap out. The best encounters are ambushes. They lurk in the most unlikely places. You don’t even need to look for them. Your radar is on. Your finger is on the trigger. The images watch you coming. The more unpromising the location, the better the crack. You cannot make it happen if it doesn’t want to. Try to force it and it shows. Go back to re-take and it’s gone.

This car cover had blown off the body and whipped by a gusty wind genuflected before the vehicle like an infatuated blimp. It danced and parried and bloomed and shrunk and billowed and flopped as if manifesting the unfulfilled dreams of the crappy old motor behind it. The Hoxton street was buzzing with passers-by but no one stopped to wallow in it. I could not believe how beautiful it was. A choreography of serendipity.

A photographer in the landscape is like a mote in the onlooker’s eye. It irritates the shit out of them because they can’t ‘see’ what is being seen. The mere body language of the visual hunter and gatherer sets the area on edge. I regularly get attacked. “WHAT THE FUCK ARE YOU LOOKING AT?” A woman in Barcelona could not think of any subject to snap so decided to take the photo I was shooting from the exact spot I was standing. She stood behind me for several minutes spitting invectives until I moved out of the way. In his wonderful book The Ongoing Moment, Geoff Dyer talks about great photographs being ‘…drenched in a sense of place…’. When I look through the viewfinder I am not taking a picture of something – but about something.

Tom

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Tone deaf

Spotted by fellow copywriter Mike Reed, who rightly comments: 'If music be the food of love, this is a famine.'

You’ll find this sign down by the Thames, on London’s Southbank. The setting explains the allusion to Shakespeare – the Globe Theatre is nearby. So you can imagine what might have happened here: A brief to create a warning notice about busking surfaces in the council’s communications department. Someone with a touch of culture flowing through their veins thinks, ‘Hmm, buskers are performers, so let’s create a friendly notice that picks up on the link to Bill, while gently pointing out that you can’t perform here.’ Hence that rather nice idea to lead with the line from Twelfth Night. Perhaps their original draft then went on something like this:

We all love music, but there are times when we all need peace and quiet too.

Unfortunately, busking can be a real nuisance for the people who live in this area.

So we ask would-be performers to please find another spot – somewhere you can play on while everyone enjoys your performance.

Thank you.

It’s not the height of poetic expression or clever copywriting, but it links the Shakespearean reference with the communications objective in an engaging way. Unfortunately, the version that made it into the public realm transforms the warm voice of culture into a crackling megaphone announcement from a crotchety, authoritarian bureaucrat. The ‘but do not play on here’ is a sharp linguistic slap, while ‘busking causes a nuisance to local residents’ seems an obscure way to ask for consideration of others. They then paste in a statement from the legal department, but this distracts from the first two points by introducing other reasons why you can’t play on – obstruction and unlicensed selling. So, in fact, the ban isn’t entirely intended to combat anti-social artistic activity, it’s about policing commercial activity in a public space too.

The design language of the sign reflects the bossiness of the words. They use hyphens instead of dashes or bullet points, and the second dash is pushed up against the word ‘busking’, so it looks like a word is missing. Bizarrely, they add a stop after the first point, but not after the second. And they start each line from a different place, instead of ranging it all left, or centering it.

The message ends with a more personal element – the name ‘Southwark’ rendered in handwriting. But another side of the council’s personality has already stamped its mark on the language. It seems a long way from the nicely expressed celebration of the area on their website: ‘Borough and Bankside has a reputation as the racy side of the river across from the City. History shows the area as a roistering quarter of theatres and taverns with rich and poor all out to party like it’s 1599.’

In Shakespeare’s time many of the locals disliked the play houses and the lively crowd they attracted. Perhaps their spirit lives on.

Tim Tim Rich writes about tone of voice, Shakespeare and Southwark Council. Search for writers
PS Thanks to Mike for permission to show his shot.

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The game of the name

I have just posted a comment piece about naming in the Articles section. I wrote it for Design Week way back in 2002, when the world had become somewhat agitated by the appearance of pretentious company names. Anyone remember Consignia? Innogy? Uniq? Monday?

Re-reading that article made me think about the working process of naming a company, product, publication or object. In my experience, these assignments are either brief and blissful – like a short, sweet dream – or seemingly endless, frustrating and draining, like the nightmare I had last week in which I was required to restock the shelves of a haberdasher’s shop while wearing a diving bell, gravity-enhancing astronaut boots and crudely knitted orange mittens.

Someone rings up about a naming project every few weeks, and I usually point them elsewhere. There are specialists better placed to give most clients what they really need – a comprehensive set of options backed up with research, corporate-class project management capacity, and deep reservoirs of patience. But if the caller is open to a wild card approach, and they seem interesting and instinctive, I might say ‘I’ll give it a go, and if I don’t crack it in three days I’ll put you in touch with someone better’. I then go through a pretty straightforward process – find out what they want the name to convey and to whom; look at their competitors and peers; immerse myself in as much of the organisation as I can for a day; then invite lots of words, phrases and sentences to mingle in my brain until something possibly appropriate pops up. As a process it is capricious, fitful and lacking in professional rigour. It often works quite well.

A good name might appear at any point during the process. A few months back I was briefed to name a lively new firm of consultants and accountants who specialise in advising arts institutions and creative agencies about money. The founding partner used to sing/shout in a punk band, and they wanted to sound more like their clients than their competitors. As I put the phone down the name Counterculture lit up in my mind. They love it, and so do their clients.

Eight years ago I had probably the toughest brief of all; find a name for a not-for-profit organisation championing the cause of great writing in business and life. Writing for writers – like doing stand-up for comedians. Naked. I thought something interesting might occur if we wandered away from the obvious route of using a word, but I couldn’t think of a relevant way to employ numbers, and Prince had already tried a glyphic squiggle. Next morning, I was walking along my road when I passed house number 26. It reminded me that there are twenty-six letters in the English language, and these are the building blocks of writing. 26 gave our group a collective identity, and all sorts of project ideas and names have sprung from the original.

Sometimes names are conceived, sometimes they’re found under a bush. One of our 26 book projects was about the Circle Line, but we were going round in circles trying to find a title. Tom and I were chatting when he mentioned a piece of music he had been developing on a circular theme, which he’d called ‘From Here to Here’. I gently observed it would make a great title for our book, and he generously donated it to the cause. A name doesn’t have to be new, just new in its own context.

A property industry client recently developed a blog in which its top people were going to offer their perspectives on the big new issues affecting the industry. A great idea, but lack of a name meant it hadn’t captured the imagination yet. I suggested ‘Sight Line’, and suddenly the initiative was much easier for everyone to ‘get’.

Australia, where men are men, names are names, and likening a name to a roulade would get you a good bashing.

A good name rolls the most relevant points about the organisation or thing or activity into one word or phrase. It’s a linguistic roulade. When something is tough to name it’s often because the proposition isn’t clear and compelling. You can’t create a meaningful, memorable name unless there’s something meaningful and memorable to convey. Even then, that delicious, calorie-packed monicker can be elusive, and you might have to take a lateral approach and grow your meaning over time. Think Orange, Apple, Amazon.

Have we moved on from high profile corporate names based on peculiar perversions of Latin, like Consignia? Perhaps. The current austerity mindset is deeply allergic to anything that smacks of waste, luxury, pretension or, indeed, aspiration. We’re in the age of sensible titles. Those who enjoy brand name invention may have to avert their eyes from organisational naming for a while and focus on another area. Race horses, perhaps. Or they might try hitting the bottle, as some of the best and worst new names have long come to us from vineyards. Just wander into Majestic for a blast of intoxicating brand names. Still not sure about Goats Do Roam, but I really like Educated Guess, a Cabernet Sauvignon from the Roots Run Deep winery in Napa Valley. Actually, Educated Guess sounds like a good name for the unpredictable business of naming. Chin chin.

Tim  an article about brand names and copywriting

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Making every word tell

The website of proofreader Paul Dalling features a wonderfully characterful piece of writing by Nick Asbury. Designed with sympathetic simplicity by Wheatcroft&Co, this modest narrative attains a power of expression many better-funded communications will never achieve.

The opening paragraph manages the feat of compressing three powerful devices into just 32 words. First, it sets up a potential disagreement between two ideas – ‘Or is it? – and there’s nothing more irresistible to a reader than conflict. As Shakespeare knew, we readers hanker after resolution while drawing pleasure from the energy of opposing forces. But the third sentence takes us further still, making us question what we have read, and even review our ability to read accurately. And then we’re presented with the point of the piece – ‘That’s where a good proofreader come in’. Sic.

Naturally, the writer now ushers his client onto the stage, and the detail and personality flow. Spell-check ‘will thin a sentience like this is fine’ is a wry, linguistically rich way to express an important idea. It also counters a possible reason not to bother calling in a human to mind your language. The punch line in ‘Fact checking’ is simply terrific. And ‘damaged crudibility’ not only keeps the tone going to the end, it manages to name a type of ignominious outcome many of us know all too well.

Like many examples of powerful copywriting, this piece is satisfyingly complete. There are no awkward extensions or missing progressions. The thoughts connect, the voice is consistent, and it’s clear what is being said and why. It brings to life one of my favourite passages on writing technique, from William Strunk’s The Elements of Style. ‘A sentence should contain no unnecessary words, a paragraph no unnecessary sentences, for the same reason that a drawing should have no unnecessary lines and a machine no unnecessary parts. This requires not that the writer make all his sentences short, or that he avoid all detail and treat his subjects only in outline, but that every word tell. ’

Every word in the Dalling website speaks volumes for the business it represents. That takes hard work and talent, but there’s something more fundamental at work here than perspiration and inspiration. The parameters for what a writer and designer can achieve are set by the ability of their client to appreciate readers. By trusting the reader to get both the jokes and the bigger picture, this client has cleared ground so that something interesting and memorable can occur. Many other proofreaders would have been far too anxious about their website featuring errors to let this piece of writing happen. If your service involves correcting language your marketing material shouldn’t feature mistakes, right? Wrong, in this case at least.

The parameters for what a writer and designer can achieve are set by the ability of their client to appreciate readersThis trust in readers to understand and respond is often missing in many copywriting processes, particularly those taking place in and around large organisations. Without confidence in your audience you can’t produce writing with personality. Business writing connects one group of people (the business) with another (the readers), but too often the human ends of the communication process are forgotten, or viewed with suspicion. Small wonder impersonal, indifferent business writing remains the norm. As writers we must develop new and better ways to inspire our clients to trust their readers – and, ultimately, they are their readers. This requires us to keep humanising the writing process in the face of cynicism about people’s desire to read, and anxiety about using the full breadth of language in a business context. Unless we do, we’ll remain forever trapped in the open prison of Plain English.

Tim An article on business writing by Tim Rich of 26

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Points of view

Published by Pluto Press

Yesterday I emerged from a lift to an unexpected and epic sight: The vast roof of Smithfield Market. I scribbled a mental Post-it: Drag carcass down there early one morning, before developers mount another attempt to turn it into portions of office and apartment. Of course, the copywriters working on any new development project would have fun laying old allusions over new constructions. Chitterling House sounds appropriately mock-Dickensian. Sweetbread Mews, anyone?

Insomniac hours. Arcane language. Heated negotiations. Cold hands. Innards, bloods, fleshstink – what is there not to love about a meat market? Countless authors may have been sniffy around Smithfield’s gore, but it has inspired some of the most evocative writing on London. Think of Oliver Twist and Bill Sikes passing through: ‘It was market morning. The ground was covered, nearly ankle deep, with filth and mire; a thick stream, perpetually rising from the reeking bodies of the cattle and mingling with the fog… the whistling of drovers, the barking dogs, the bellowing and plunging of the oxen, the bleating of sheep, the grunting and squeaking of pigs, the cries of hawkers, the shouts, oaths, and quarrelling on all sides; the ringing of bells and roar of voices, that issued from every public-house; the crowding, pushing, driving, beating, whooping and yelling; the hideous and discordant din that resounded from every corner of the market; and the unwashed, unshaven, squalid and dirty figures constantly running to and fro, and bursting in and out of the throng; rendered it a stunning and bewildering scene, which quite confounded the senses.’

And now we can add to that heady mix visitors to Fabric.

Much as I love Dickens’ ruminations and ungulations, it’s the diary of artist Ian Breakwell that best captures Smithfield and the surrounding area for me.  His studio was on the third floor of a building overlooking the market, and he spent hours gazing at the scenes playing out below. Here are three entries:

12th February 1974

London: Smithfield Market: A man strides out of the main entrance of the meat market, wearing a pair of pigs ears fastened to his head; he walks across to his parked car, whistling loudly.

19th September 1974

London: West Smithfield:
From out of the entrance to the hospital come a variety of out-patients: hobbling with sprained ankles, hopping with broken legs in plaster; shuffling coronary cases, amputees on crutches. Across the road two small children imitate each patient’s different movements.

25th March 1975

London: Farringdon Road, ECl:
A man with one leg considerably shorter than the other, lurching along whistling I Could Have Danced All Night.

It was from his window that Breakwell encountered a mundivagant muse: ‘I became aware that amidst all the hustle and bustle of the market trade, among all the people going purposefully about their business there was one man who I kept seeing repeatedly, a man just as purposeful as those around him but not engaged in any business except that of walking continuously on a circuitous and regular route around the market area.’ This observation led to his most important work that decade – The Walking Man Diary – which became a series of artworks, texts and an installation at the ICA. An excellent website, Ian Breakwell: The Diary Re-Invented, now re-presents this and other work and words from the 1960s to 2006.

Ian Breakwell: The Diary Re-InventedBreakwell’s written diary demonstrates how great reportage can spring from stillness. As cities become evermore dynamic and kinetic, writers have to judge their position in or around the flow of life. Often our first impulse is to move in search of the subject, to pursue content. And immersion in the flux can certainly produce exciting, motile forms of expression. But sometimes, if you fix yourself at one point, the subject comes to you. Another mental Post-it: Select a place with potential, choose an interesting point of view: Events may unfold.

Here’s another excerpt from the diary: ‘Moorfields Eye Hospital: The line of women in dressing gowns and black glasses hiding
bandaged eyes sit in their armchairs staring at the colour television.
On screen two American cops in black glasses stare back at them.’

Tim

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Hat-trick from Galeano

Drawing the pitch, Essaouira, Morocco

Beautiful literary footwork from Eduardo Galeano, with some photographs from my ongoing collaboration with Lesley Katon, World of Good.

“Years have gone by and I’ve finally learned to accept myself for who I am: a beggar for good football. I go about the world, hand outstretched, and in the stadiums I plead: ‘A pretty move, for the love of God.’ And when good football happens, I give thanks for the miracle and I don’t give a damn which team or country performs it.”

La Clinique du Ballon, Marrakech

Football street art, East London

“The ball laughs, radiant, in the air. He brings her down, puts her to sleep, showers her with compliments, dances with her, and seeing such things never before seen his admirers pity their unborn grandchildren who will never see them.”

“And one fine day the goddess of the wind kisses the foot of man, that mistreated, scorned foot, and from that kiss the soccer idol is born. He is born in a straw crib in a tin-roofed shack and he enters the world clinging to a ball.”

PS A fine World Cup read: Soccer in Sun and Shadow

Hope and fear: Arsenal V Manchester United, Champions League 2009

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Brighton rock

I’ve just seen a rather startling example of what happens when the big idea behind a campaign isn’t followed through in the detail. It’s a recruitment initiative from Brighton & Hove City Council, which is hoping to attract four new ‘strategic directors’ (at £125k a year – get applying!). Something fresh and impressive has gone on behind the scenes here, because there’s clearly been a desire to make this campaign stand out from the usual recruitment drivel served up by local government bodies. There’s an ad, a website and a colourful, smartly-paced video featuring the council’s chief executive John Barradell, council leader Mary Mears and the city itself. The entire campaign is framed by the arresting headline ‘Status Quo Fans Need Not Apply’, and this informs the Quo-esque graphics and type.

The problems start when you move from headline to body copy. ‘Forget how it’s always been done, we’re rewriting the book on Local Government, shaping and transforming how we deliver services.’ The ‘rewriting the book’ metaphor clashes with the rock music theme, and we’re already plunging into council-speak before the ink’s dry on the first sentence. They’ve also missed a cracking opportunity to get in a good Quo quip capable of connecting the idea behind the headline with the thrust of the body copy. This is particularly important here because the Status Quo/status quo idea isn’t so immediate that every reader will get it straight away.

There’s a tieback to the theme in the final section of the set-up, but it’s too weak to resolve the confusion: ‘…You’ll also be natural leaders with the ability to win people over and drive change. A love of classic rock is optional.’ So the rapid reader who hasn’t ‘got it’ is now thinking ‘but you’ve already told us lovers of classic rock shouldn’t apply – ugh?’

The video starts brightly, and John is rather likeable, despite describing the city as “most buzzy”. The next problem comes in the form of Mary. She really just might be refreshingly lovely to work with, but she smacks us about the ears with some awful buzzwords and platitudes over three minutes five seconds (coincidentally the exact playing time of Quo’s ‘Back On My Feet’): “I believe passionately in public service!” she declares. “We must put residents at the heart of this vision!… It’s an opportunity to go outside the box and deliver totally differently!… We must focus on outcomes not process!… We’re looking for strategic directors that want to go that extra mile, have a vision and want to deliver!” I rather wanted to go an extra mile at that point. But not as far as Worthing, obviously.

Delve further into the site and you find details on the jobs. You also encounter some rather cold management phrases, like ‘Person specification’. And there’s an org chart for the status obsessed. So what started out as a warm, witty way of attracting dynamic people to important positions has lapsed into a missive from the land of the jargonauts, via a chasm of confusion between the big theme and its main narrative. There’s probably enough spirit in this campaign to attract high calibre candidates, it’s just a shame that Local Government jargon has such a grip that it can strangle nascent creativity. Makes me rather yearn for the everyday simplicity of ‘Rockin All Over The World’. OK, maybe not.

Tim

PS Quogate: There’s been quite a response to the council’s campaign, including anger from the band! To read more, click on the comment in the grey text below, or click the headline of this story.

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